#Happyfox chat reviews software
#Happyfox chat reviews trial
#Happyfox chat reviews free

#Happyfox chat reviews free

Since we were not able to get access to HappyFox’s free trial, we had to take special means to measure the ease of use when it came to this particular CRM platform. The first aspect we want to emphasize is the user-friendliness and how Happyfox and Zendesk compare on that plane. Ease of Use – Happyfox Help Desk vs Zendesk

#Happyfox chat reviews trial

So, we’re basing our HappyFox opinion solely based on research, while when it comes to Zendesk, we’ve actually tried using the free trial and can base our opinion on personal experience. To get an actual and complete free trial of the whole platform, prospective clients have to reach out to the HappyFox team and ask for a demo, after which their team gets back to them and gives access to the free trial. But, we’ve run into a wall – HappyFox is only available to use on a free trial when trying out their live chat feature. So to be able to do that, we wanted to try using both CRMs on their free trial.

#Happyfox chat reviews software

We wanted to make a different kind of comparison, a bit more insightful one, to actually help you decide which CRM software you should choose. Different Methodologies for This HappyFox vs Zendesk ComparisonĪlmost every article comparing HappyFox and Zendesk that we’ve found is simply a table making a side-by-side comparison of the features available in both CRMs, along with some additional factors, such as rating or pricing. So even though one is a clearly much bigger player on the market than the other, does it equal with an immediate win when comparing the two platforms together? Let’s see about that. What’s also important is that on the 24th of January, 2022, Hellman&Friedman – a private equity investment firm, acquired Zendesk for $10,200,000,000. The company has 11 investors, with their funding being estimated around $85.5 million. Zendesk, on the other hand, is an absolute giant in its category, having been founded in 2007, its revenue is now estimated to be around $1250 million/year with over 6k employees being gears in this growing machine. HappyFox also operates with around 80 employees on board who work hard every day to improve the company’s performance.

Moreover, as of now, their revenue is estimated to be around $11.3 million! Way to go, HappyFox! The company grew significantly during its first 10 years of operating on the market, from $0 of revenue at the start to $6.5 million achieved in 2021. HappyFox is a company created by Shalin Jain – founder and CEO, back in 2011. In this comparison article, we’re dealing with two complex CRMs, both serving as a Help Desk software for companies dealing with support-related inquiries. Two Origin Stories with Significant Growth

So if you’re on the fence between these two and want to see who wins the HappyFox vs Zendesk clash, keep on reading. Two of such CRMs are HappyFox and Zendesk, which you may have already been considering to choose as your customer support software. But the thing is, there are so many options on the market that it may be difficult to choose which one is the perfect fit for your business. Luckily, someone came up with an idea for a Customer Relationship Management software that now eases the lives of many businesses. If you’ve clicked on this article, you’re most likely aware of how crucial good customer service is and how complex this issue can be when dealing with an increasing number of clients.

Statistics like this just go to show that customer service is now more important than ever and is an integral part of the overall customer experience. In 2020, as much as 40% of customers decided to stop doing business with companies due to poor customer service.